Privacy Policy

Last updated: 16 September 2026

Identity and role of the data controller

premierlyvo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our services related to professional video operation, live signal management, content distribution, camera work and the creation of high-quality media feeds for news and broadcasting.

Scope of this notice

This privacy notice applies to all visitors and users of the website operated by premierlyvo, including individuals who submit enquiries via the contact form, interact with our cookie banner or otherwise provide information while using our commercial services. It covers processing activities carried out in the United Kingdom and explains how we handle data under UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Categories of personal data and sources

We collect personal data directly from you when you use the contact form or communicate with us. This includes name, email address, telephone number and any message content you provide. We may also receive technical data such as IP address, browser type and device information automatically through server logs and cookies. No data is obtained from third-party sources other than those strictly necessary for service delivery.

Purposes of processing and legal bases

We process your data for the following purposes: responding to enquiries (legal basis: legitimate interests or consent where required); delivering and improving our media feed services (legitimate interests); complying with legal obligations (legal obligation); and maintaining website security (legitimate interests). Each purpose is pursued only to the extent necessary and proportionate.

Requirement to provide data

Providing personal data through the contact form is voluntary. However, failure to supply certain information may prevent us from responding to your enquiry or providing the requested service. Technical data collected automatically is necessary for the website to function correctly.

Cookies and similar technologies

We use cookies and similar technologies to ensure basic website functionality and to remember your preferences. Details of the specific cookies used, their purposes and your options for managing them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.

Processors, recipients and disclosures

We engage trusted service providers such as hosting companies, email delivery services and analytics platforms that act as processors. These entities process data only on our instructions and under appropriate contracts. We may disclose data where required by law, regulation or court order, or to protect our rights and the safety of users.

International transfers

Some of our service providers may be located outside the United Kingdom. In such cases we ensure appropriate safeguards are in place, including standard contractual clauses approved by the UK government or other lawful transfer mechanisms, to protect your personal data to a standard equivalent to that required under UK GDPR.

Retention periods

We retain personal data only for as long as necessary for the purposes for which it was collected. Contact form submissions are kept for up to two years to allow follow-up and service improvement. Technical logs are retained for a maximum of twelve months. Data subject to legal obligations may be kept for longer periods as required by law.

Security and data minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration. These include encryption in transit, access controls and regular security reviews. We collect only the minimum data required for each purpose and do not make absolute guarantees regarding security.

Data subject rights

You have the right to request access to, rectification or erasure of your personal data, to restrict or object to processing, and to request data portability where applicable. To exercise these rights please contact us using the details on our Contacts page or by writing to Unit 42, Metropolitan Park, Halifax Road, Greenford, London, UB6 8XU, United Kingdom or emailing [email protected].

Right to withdraw consent and object to marketing

Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have the right to object to direct marketing and to any profiling carried out for marketing purposes. We do not currently engage in automated profiling for marketing.

Right to complain

If you are dissatisfied with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.

Children and age restrictions

Our services are intended for professional users and businesses. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data from a child has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed are limited to aggregate service improvement and do not involve individual profiling.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in law or our practices. The date of the most recent update appears at the top of this page. Continued use of the website after any changes constitutes acceptance of the revised policy.